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Taking place in a region of the province of Québec, Canada, the case presents a major change situation due to the departure of a key employee of a family business in the bread industry. The measures adopted within the change, which were appropriate and meant to improve the work conditions for the employees who decided to stay, proved to be difficult to apply and having undeniable negative consequences upon the organizational climate and the employees’ satisfaction at work. Addressing to management students, the case places them in the role of the change management expert who should propose solutions in order to solve the problematic situation.